A sign on Calle 23, a busy street in Havana’s El Vedado district.
Cuba is not the average frontier market. The U.S. Congress has so far
 resisted President Barack Obama’s call to lift the embargo that has 
been in place since the early 1960s, and Cuba’s government is openly 
ambivalent about how much to embrace foreign companies. Like China when 
it first allowed foreign direct investment in the 1980s and 1990s, Cuba 
requires that outside companies do business through joint ventures with 
local companies. And like China, the government’s influence colors every
 aspect of business, with Cuban political leaders continuing to express 
suspicion about U.S. motives.
The main street in Remedios, Cuba.
There are some important differences between Cuba and China, starting
 with the reasons for businesses to go there. Cuba has a population of 
only 11 million, so to companies, it lacks an incentive to crack an 
enormous untapped market. And it’s an impoverished country with 
infrastructure not much better than what one would find in the poorest 
states in sub-Saharan Africa. More than 50 years of Communist rule and 
U.S. sanctions have brought down the island’s once-thriving economy.
Classic American cars in Havana, with an oil refinery in the distance.
What can this frontier market offer companies that venture in? Cuba 
has limped along with a state-controlled economy that produces nickel 
and cobalt and sends high-end cigars and rum to developed countries 
other than the United States. Although there are estimates of oil 
reserves under its waters, exploration of offshore drilling potential 
hasn’t had positive results so far.
To go online, the vast majority of Cubans must queue up to buy 
access cards sold by ETECSA, Cuba’s state-run telecommunications 
company.
Cubans are hungry for information from the world outside, but have 
had little access to the Internet, which is slow or nonexistent in their
 country. That fact alone is an invitation to foreign companies — and 
not the only one. Since U.S. president Barack Obama announced the easing
 of U.S. sanctions against Cuba in December 2014, nearly every day has 
brought news of U.S. cruise ships, entrepreneurs, baseball teams, 
agriculture producers, and celebrities landing in Havana. Although the 
government has begun to invest in making the Internet available, only 
about 5 percent of the Cuban population has regular Internet access at 
home, one of the lowest rates of Internet penetration in the world.
A Wi-Fi center operated by ETECSA.
Another option for Cubans who want to go online is to find one of a 
few dozen Wi-Fi hot spots strewn about the capital. The cost of one hour
 of Internet in Cuba — $2 — is a significant expense to most Cubans. 
Those who can afford that hour endure some of the slowest connection 
speeds in the world. In one 2015 survey conducted by Nearshore Americas,
 45 percent of the respondents reported connectivity speeds of 1 MB per 
second; Internet speeds in the Dominican Republic tend to be 10 to 20 
times greater.
A store that sells music and movies in Havana, where nearly one-fifth of the population lives.
But this paradigm is beginning to change. According to a government 
white paper leaked by Nearshore Americas, by 2017, the ruling regime 
plans to make 3G data available to mobile phone users living in urban 
areas, and to expand broadband access to universities nationwide. By 
2020, the government plans to extend private Internet access to 90 
percent of the population. Netflix, looking to the future, is already 
making its video streaming service available, although right now, burned
 CDs of music and movies and small portable hard drives are the main 
means of passing information.
A Soviet-style building in Havana.
It is now 57 years since Fidel Castro overthrew the dictatorship of 
Fulgencio Batista and aligned his government with the Soviet Union. 
During the Cold War years, the United States government engaged in 
systematic attempts to overthrow him. Rhetorically at least, this 
emphasis has eased. In April 2015, Obama met with Raul Castro at a 
Summit of Americas conference in Panama and assured the Cuban president 
that the United States was “not in the business of regime change.”
Campus of the CUJAE, or José Antonio EcheverrÃa Higher Polytechnic 
Institute, in Havana, where engineering students graduate with advanced 
degrees.
Cuba is a country that badly needs a competitive edge in the global 
economy, and a huge opportunity lies with its highly educated 
population. In their five and a half decades in power, Cuba’s Communist 
leaders have consistently promoted universal literacy, and in recent 
years they have invested large sums of money in education in the STEM 
(science, technology, engineering, and mathematics) subjects. Each year 
Cuba produces thousands of new graduates in scientific and technological
 fields; many of them possess the skill set to contribute to the 
telecommunications industry, though there are few opportunities for jobs
 after college.
Paseo de Marti, Old Havana, Cuba.
Creating industries around the local talent will take a great deal of
 reform. Many people have left Cuba because they can’t earn a living 
there. For business leaders who have decided to enter Cuba soon, there 
are a number of significant challenges, such as the relative absence of a
 consistent regulatory framework. Still, the economy looks as though it 
has nowhere to go but up. And the deciding factor may well be human 
capital — the people of the country.
 
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